Babcock Laboratories is excited to announce that Kayelani Marshall is now our Client Success Manager! Mrs. Marshall joined Babcock Laboratories’ Sample Control Department in 2010. With four years of experience and dedication, Mrs. Marshall was promoted to Project Manager Assistant (PMA) in 2014. Mrs. Marshall’s experience as a PMA and as a Sample Control Technician provided her with an invaluable background in the details of project management and the laboratory, and she became a Project Manager in 2017. Working with our clients has given Kayelani the advantage of building great relationships and an understanding of what our clients need to succeed. In July of 2023, Mrs. Marshall was promoted to Client Success Manager where she will manage Babcock’s Project Management Team. She is also responsible for achieving the company’s client experience goals through relationship-focused service to deliver reliable results of known and documented quality by completing client outreach, advocating for clients’ needs, and working with our Business Development Department for seamless client onboarding. Mrs. Marshall holds a Bachelor of Science Degree in Environmental Science from the University of Phoenix. We are excited about Mrs. Marshall’s transition into her new role and Babcock Laboratories is confident that she will tackle her new responsibilities with the same professionalism and enthusiasm that Mrs. Marshall has continually shown.